Pentane Post-Purchase Survey asks every buyer one question — “How did you hear about us?” — on your Shopify store’s Thank you and Order status pages, right after checkout. Each answer is recorded against the order it came from, so your attribution is grounded in what customers actually say, not what ad platforms claim.
Step 1
Ask one question
Write your question and answer options in the app. Options are shown to each buyer in a randomized order, so first-position bias doesn’t skew your results.
Step 2
Capture every answer
Responses are recorded one per order, keyed to the order id — and nothing else. No names, emails, or addresses are ever collected.
Step 3
See results live
A real-time breakdown of answers — counts and share by channel — lives right in your Shopify admin, updated with every response.
This domain hosts the Pentane Post-Purchase Survey app for Shopify — the service your store’s survey talks to when buyers respond. It is built and operated by Pentane, which helps eCommerce operators see true profit in real time.
Because responses are stored against order ids, survey answers can be lined up with order-level economics — connecting “where did they hear about us” to what those customers are actually worth.